Privacy Policy - zehnplus

The zehnplus GmbH (“us”, “we”, or “our”) operates the website www.ensosolutions.ai (the “Service”).

This page informs you about our policies regarding the collection, use, and disclosure of personal data when using our Service and the choices you have related to this data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of data in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which can be found at www.ensosolutions.ai.

Definitions:

Personal Data

Personal Data means data about a natural person who can be identified from that data (or from that and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small files stored on the user’s computer.

Data Controller

Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. In the context of this Data Protection Policy, we are a Data Controller for your data.

Data Processor (or Service Provider)

Data Processor (or Service Provider) is any person who processes data on behalf of the Data Controller but is not an employee of the Data Controller. We reserve the right to use the services of various Service Providers to process your data effectively.

Data Subject

A Data Subject is any natural person who is the subject of personal data.

User

User is the individual who uses our Service. The User corresponds to the Data Subject, who is the subject of personal data.

Collection and Use of Data:

We collect various types of data for diverse purposes to provide and improve the service we offer to you.

Types of Collected Data:

Personal Data

During the use of our service, we may ask you to provide us with certain personal data to potentially identify and contact you (“Personal Data”). Personal Data may include, but is not limited to:

- - Your email address
  - Your first and last name
  - Your phone number
  - Your address, country, state, ZIP code, city
  - Cookies and Usage Data

We reserve the right to use your Personal Data to send you newsletters, promotional materials, and other information that may be of interest to you. You can opt out of receiving these and other communications from us by clicking on the unsubscribe link or following the instructions in any email we send.

Usage Data:

Furthermore, we reserve the right to collect information on how the service is accessed and used (“Usage Data”). This Usage Data may include information such as the Internet Protocol address of your computer (e.g., IP address), browser type, browser version, pages visited on our service, the time and date of your visit, the time spent on those pages, individual device identifiers, and other diagnostic data.

Tracking of Cookie Data:

We use cookies and similar tracking technologies to track activities within our service and store certain information.

Cookies are files with small amounts of data that may include an anonymous device identifier. Cookies are sent to your browser from a website and stored on your computer. Tracking technologies also used include beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.

- - Session Cookies: We use session cookies to operate our service.
  - Preference Cookies: We use preference cookies to store your preferences and various settings.
  - Security Cookies: We use security cookies for security reasons.

Use of Data:

zehnplus GmbH uses the collected data for various purposes:

- - To provide and maintain our Service
  - To inform you about changes to our Service
  - To enable you to participate in the interactive features of our Service, if you wish
  - To provide customer support
  - To gather analyses or valuable information for improving our Service
  - To monitor the usage of our Service
  - To detect, prevent, and address technical issues
  - To inform you about news, special offers, and general information regarding other goods, services, and events we offer, if they are similar to those you have already purchased or inquired about, unless you have opted out of receiving such information from us in advance.

Storage of Data:

zehnplus GmbH retains your personal data only for as long as necessary for the purposes outlined in this Privacy Policy. We will store and use your personal data to the extent required to comply with our legal obligations (for example, if we need to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

zehnplus GmbH also retains usage data for internal analysis purposes. Usage data is generally kept for a shorter period unless this data is used to enhance the security or improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

Data Transfer:

Your data, including personal data, may be transferred to computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. If you are located outside Switzerland and choose to provide information to us, please note that we transfer the data, including personal data, to Switzerland and process it there. Your consent to this Privacy Policy, followed by the submission of such data, constitutes your agreement to that transfer.

zehnplus GmbH takes all reasonable measures to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your personal data to any organization or country occurs unless there are adequate controls, including the security of your data and other personal information.

Disclosure of Data:

Business Transaction

If zehnplus GmbH is involved in a merger, acquisition, or sale of assets, your personal data may be transferred. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.

Disclosure for Law Enforcement

Zehnplus GmbH may, under certain circumstances, be required to disclose your personal data if such disclosure is required by law or in response to lawful requests by public authorities (e.g., a court or government agency).

Legal Requirements

zehnplus GmbH may disclose your personal data in good faith belief that such action is necessary to:

- - Comply with a legal obligation
  - Protect and defend the rights or property of zehnplus GmbH
  - Prevent or investigate possible wrongdoing in connection with the service
  - Protect the personal safety of users of the service or the public
  - Protect against legal liability

Data Security:

The security of your data is important to us, but please remember that no method of transmission over the internet or electronic storage is 100 percent secure. While we strive to protect your personal data using commercially acceptable means, we cannot guarantee its absolute security.

Your Rights:

zehnplus GmbH aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. Whenever possible, you can update your personal data directly in your account settings. If you are unable to change your personal data, please contact us to make the necessary changes. If you want to know what personal data we have stored about you and wish to have it removed from our systems, please also contact us. Under certain circumstances, you have the right to:

- - Access and receive a copy of the personal data we have about you.
  - Correct any incorrect personal data we store about you.
  - Request the deletion of personal data stored about you.

You have the right to data portability for the information you provide to zehnplus GmbH. You can request a copy of your personal data in a common electronic format so that you can manage and move it.

Please note that we may ask you to verify your identity before responding to such requests.

Service Providers:

We may engage third-party companies and individuals (“Service Providers”) to facilitate our services, provide services on our behalf, perform service-related services, or assist us in analyzing the usage of our services.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics:

We may use third-party Service Providers to monitor and analyze the use of our service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the collected data to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of your service activity being available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visit activity.

For more information on Google’s privacy practices, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

Piwik or Matomo

Piwik or Matomo are web analytics services. You can view their privacy policy here: https://matomo.org/privacy-policy

Clicky

Clicky is a web analytics service. You can read Clicky’s privacy policy here: https://clicky.com/terms

Statcounter

Statcounter is a web traffic analysis tool. You can read Statcounter’s privacy policy here: https://statcounter.com/about/legal/

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Behavioral Remarketing:

zehnplus GmbH uses remarketing services to advertise to you on third-party websites after you have visited our service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our site.

Google AdWords

The remarketing service AdWords is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. The Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on Google’s privacy practices, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

Twitter

The remarketing service is provided by Twitter Inc.

You can opt-out of Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405

Learn more about Twitter’s privacy practices and policies by visiting their Privacy Policy page: https://twitter.com/privacy

Facebook

The remarketing service from Facebook is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

Follow Facebook’s instructions to opt-out of Facebook’s interest-based advertising: https://www.facebook.com/help/568137493302217

Facebook adheres to the self-regulatory principles for behavioral online advertising set forth by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA: http://www.aboutads.info/choices/, the Digital Advertising Alliance in Canada: http://youradchoices.ca/, or the European Interactive Digital Advertising Alliance in Europe: http://www.youronlinechoices.eu/, or by using your mobile device settings.

For more information on Facebook’s privacy practices, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

Links to Other Sites:

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy:

Our service is not directed to individuals under the age of 13 (“Children”).

We knowingly do not collect personal data from individuals under the age of 13. If you are a parent or guardian and are aware that your children have provided us with personal data, please contact us. If we determine that we have collected personal data from children without the confirmation of parental consent, we take measures to remove this data from our servers.

Changes to this Privacy Policy:

We may update our privacy policy from time to time. We will inform you of any changes by publishing the new privacy policy on this page.

We will notify you before the changes take effect via email and/or through a conspicuous notice in our service, and update the “Effective Date” at the top of this privacy policy.

We recommend checking this privacy policy regularly for changes. Changes to this privacy policy are effective when they are published on this page.

Contact Us:

If you have any questions regarding this privacy policy, please contact us:

- - Via Email: [email protected]
  - By visiting this page on our website: https://ensosolutions.ai/contact-us
  - By phone: +41 (0)43 288 58 49